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SERVICE
KRANEKS service network:
- Highly qualified technical staff
- Responding to customer requests within no more than 48 hours.
- Short delivery times for consumable products, spare parts, major assemblies and units.
- A network of regional storehouses with spares and consumables.
THE REGIONAL REPRESENTATIVE OFFICE NETWORK RENDERS THE FOLLOWING SERVICES:
- full range of warranty service, including training, commissioning, periodic maintenance, repairs;
- maintenance, diagnostics, consulting, modernisation and after-warranty repairs;
- reconditioning.
THE FOLLOWING OPTIONS MAY BE PROVIDED AND INSTALLED ON EXCAVATORS AT THE TIME OF SALE:
- engine preheaters;
- protective systems for cab, upperstructure and other equipment;
- pilot-operated check valves for attachments;
- fuel pumps;
- cab air conditioners;
- additional lighting;
- acoustic stereo recorders.
REGIONAL REPRESENTATIVE OFFICES WILL INSTALL THE FOLLOWING OPTIONAL EQUIPMENT:
- special-purpose equipment (extra-long attachments, extended arm and boom, buckets of various shapes and capacities) in place of standard attachments (boom, arm, bucket);
- hydraulic piping for excavator attachments and extras;
- extra-wide tracks in place of standard tracks.
REGIONAL REPRESENTATIVE OFFICES WILL INSTALL THE FOLLOWING OPTIONAL EQUIPMENT:
- Hydraulic breakers;
- Drilling equipment;
- Clamshell equipment;
- Hydraulic shears;
- Concrete breakers;
- Equipment quick change devices (mechanical, hydraulic);
- Vibratory pile drivers;
- Cutterheads (cutters);
- Harvester systems for lumbering.
REGIONAL REPRESENTATIVE OFFICES CARRY OUT REPAIRS OF VARYING COMPLEXITY:
- excavator systems diagnostics;
- automation system and electrical equipment repairs;
- hydraulic system components adjustment and repair: cylinders, pumps, motors, control valves;
- repair of attachment pin joints with replacement of bushes and pins;
- checking fuels and lubricants for compliance with requirements;
- undercarriage repairs and reconditioning: replacement of rollers, sprockets, idlers, reassembly and replacement of track assemblies;
- other repair work.
All repairs are carried out using genuine spare parts.
Dear customers, the specialists of our company are ready to answer any of your questions. Please fill in the form as completely as possible.
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